High intensity supports are specialised services for people with complex needs, delivered by skilled staff who can safely assist with significant physical or health conditions. We focus on dignity, safety, and consistent delivery aligned with your clinical plans.
Trained workers follow your clinical plans and risk strategies with confidence and consistency.
Predictable rosters and clear handovers reduce stress and support better health outcomes.
We collaborate with clinicians and families so everyone is informed and aligned.
Delivery is aligned to your clinician-issued health care plans and our staff competencies.
Note: This service typically aligns with High Intensity Daily Personal Activities funding in NDIS.
People who require skilled assistance with complex health supports at home or in the community. We tailor staffing, training, and rostering to your specific routines, equipment, and risk profile.
We operate under robust governance: worker competencies, medication protocols, manual handling, incident reporting, and regular supervision. Staff are trained and refreshed to your procedures, with competency sign-offs where required.
We gather your clinical health plans, equipment info, routines, and risk strategies.
We build a roster with workers trained and signed off for your procedures and equipment.
Supports are delivered to plan with clear notes, handovers, and escalation if needed.
We review outcomes, refresh competencies, and adapt quickly when needs change.
We follow your emergency and escalation procedures, document incidents promptly, and keep you, your family, and coordinators informed as you prefer. Our priority is safe, respectful support—every shift.