People Looking After People.

Our commitment as a registered NDIS services provider ensures that individuals and their families receive support and services adhering to the highest standards of quality and care.

Services

How can we help you?

We strive to provide the highest quality support to ensure the best outcomes for our clients. These supports are some of the many ways we assist individuals with disabilities to find, retain, and thrive in suitable communities.

Service

Supported Independent Living (SIL)

Your NDIS plan includes SIL funding, enabling you to live with friends or acquaintances who also have disabilities, while providing for a support worker to assist you.

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Respite

The NDIS refers to respite as 'short term accommodation' or STA, which is designed to offer a break to individuals with a disability and their serving as caregivers.

Service

Community Access

Community access involves providing support to ensure you maintain connections with friends, family, and your favorite relaxation spots, as well as to participate in local community events and activities.

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Daily Life

Daily life encompasses various activities you undertake daily to ensure your safety, health, and connection with family and friends. This may include tasks like cleaning the house, doing laundry, grocery shopping, or paying bills.

Life

High Intensity Supports

High intensity supports in the Australian NDIS are specialized services for individuals with complex needs, requiring skilled providers to manage significant physical or health conditions.

Work

Employment Related Supports

Employment-related supports in the Australian NDIS are tailored services assisting individuals with disabilities to find, retain, and thrive in suitable employment.

Values

Guiding Principles

At Mighty Orchid Services, our values define us. Care, Respect, Accountability and Collaboration are at the core of all we do. They guide our commitment to the well-being and success of every individual we support, driving us to create positive impact every day.

care

Care

At MTOS, Care is central to our mission. We prioritize empathy and kindness, ensuring each individual's well-being is our top priority. From tailored support plans to attentive staff, we create a nurturing environment where everyone feels valued and supported on their journey to success.

respect

Respect

At MTOS, Respect is paramount. We prioritize listening, understanding, and honoring the rights and choices of every individual we care for. By fostering inclusivity and valuing diversity, we create a culture of mutual respect within our community.

Accountability

Accountability

At MTOS, Accountability is key. We take ownership, prioritize transparency, and strive for excellence in all we do. Through clear communication and proactive problem-solving, we guarantee reliability and trustworthiness in every interaction.

Collabaration

Collaboration

At MTOS, Collaboration is key. We believe in teamwork, open communication, and leveraging diverse expertise to achieve success. By working together, we drive innovation and maximize our impact for positive change.

Testimonials

Voices of Experience

Discover what our participants have to say about their journey with us. Through their stories, you'll gain insight into the impact of our support and the transformative experiences our participants have undergone. From overcoming challenges to achieving milestones, these testimonials showcase the real-life successes of individuals within our community.

"We are really happy with Mighty Orchid Services.

Great to have experienced and most importantly HAPPY staff on our daughter’s care team - when the staff are happy and supported by the management you can really see the difference. Mighty Orchid have been really professional and organised with onboarding, communicating and invoicing from Day 1.

The staff who provide care to my daughter are reliable and fantastic at what they do!"

- Jodie Crane

Participant's Family Member

"Mighty orchid services is like my second family, always very supportive, easy to communicate with and all together wonderful."

- Rebecca Matthews

Participant

"I wanted to thank you for choosing David as my Brothers Carer while I was away.

David was very professional at all times but also very caring and understanding, he took very good care of my Brother and house, and I am very grateful for David's help and expertise. I didn't have to worry about anything while I was away, although I did check if they were going ok.

I Appreciate and thank David for everything."

- Rosemary

Participant's Family Member

"I wanted to express my greatest thanks and appreciation to David and his amazing, outstanding efforts for our son. David goes above and beyond for Lee! We've not had a supportive worker like David.

If Lee doesn’t want to engage, Dave will find things to do in the home to support our family, this means a lot and is really appreciated. Lee and Dave’s bond is growing and it is very noticeable!

Thank you Mighty Orchid for your amazing support to our family"

-Tash, Gary, Lee, Nijel and Roxy

Participant's Family

Contact

Let’s stay connected

It's never been easier to get in touch with us. Call us or email and we'll get back to you as soon as possible!

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Email

Info@mtos.com.au
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Phone

+61 8 5106 7301 (office)
or
0433 362 261

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FAQ

Frequently Asked Questions

Additional information can be found on the NDIS website

How to access NDIS funds?

To access NDIS funds, first confirm your eligibility based on age, residency, and disability criteria through the NDIS website or an NDIS representative. Then, complete an Access Request Form, develop your NDIS plan with an NDIS planner or Local Area Coordinator, and choose how to manage your funds (NDIA-managed, plan-managed, or self-managed). Finally, select service providers and use the funds as outlined in your plan. For any assistance, contact the NDIS or a local NDIS provider.

How to access NDIS services?

To access NDIS services, start by confirming your eligibility and then become an NDIS participant by submitting an Access Request Form with necessary documentation. Once approved, work with an NDIS planner to create a plan that includes the services you need. Choose service providers that align with your plan and coordinate with them to receive your services. For guidance, reach out to the NDIS or consult with an NDIS knowledgeable professional.

Am I eligible?

Eligibility for NDIS depends on age (under 65 years), residency status (Australian citizen, permanent resident, or Protected Special Category Visa holder), and the nature of your disability (permanent and significant impact on your daily life). Visit the NDIS website or contact an NDIS representative for a detailed assessment of your eligibility.

How do I apply?

To apply for NDIS, start by filling out an Access Request Form (ARF), available on the NDIS website or through an NDIS office. Provide detailed information about your disability and how it affects your daily activities, along with supporting documentation from healthcare professionals. Submit the completed form to the NDIS for review.

How is My NDIS Plan Reviewed and Updated?

Your NDIS plan is typically reviewed annually by the NDIA. During the review, you can discuss your current supports, the progress towards your goals, and any changes in your needs. Based on this, your plan can be adjusted and updated to ensure it continues to meet your requirements effectively. You can also request a review at any time if there are significant changes in your circumstances.

Can I Change My NDIS Service Providers?

Yes, as an NDIS participant, you have the flexibility to change your service providers if you're not satisfied with the current services or find someone better suited to your needs. This is part of the NDIS's emphasis on participant choice and control. Inform your current provider and the NDIA about the change, especially if it affects your plan's budget or service agreements.

Have any additional questions?

Feel free to send us an email, and we will respond to you with personalised information for you.

Get in touch